Privacy Policy

InstaFeed x Qualify ("the App") displays a merchant's Instagram feed on their Shopify store. This policy explains what data the App processes and why.

Who we are

The App is operated by PIKASTORE s.r.o., IČO 19693311, Rybná 716/24, 110 00 Praha 1, Czech Republic, info@pikastore.cz.

Data we collect

• Shopify store data: store domain, an API access token, and product data (titles, handles, images, prices) when the merchant tags products on posts.
• Instagram data: when a merchant connects their Instagram professional account we store the account id, username, an access token (stored encrypted), and the media the account has published (images, captions, permalinks, timestamps). Images are cached on our servers so the storefront widget loads fast.
• Storefront analytics: anonymous, aggregate counters (feed views and clicks per day). No visitor-level data, no cookies, no IP addresses are stored.

What we do NOT collect

We do not collect or store any personal data of storefront visitors or the merchant's customers.

Data retention and deletion

• Instagram access tokens are stored encrypted. They are deleted when the Instagram account is disconnected in the App or when the App is uninstalled.
• Uninstalling the App deletes the store's data (Instagram account, token, cached posts and images, feed settings and uploaded images) as soon as Shopify notifies us of the uninstall. Shopify's later shop/redact request is acknowledged; by then the data has already been removed.
• Disconnecting the Instagram account in the App deletes the stored token and the cached Instagram data (posts and images).
• If you remove the App in Instagram's "Apps and Websites" settings, Instagram notifies us and we discard the stored access token. Instagram's data deletion request deletes all Instagram data we hold for that account.

Third parties

Data is processed via the Shopify API and the Instagram API from Meta Platforms, Inc., solely to provide the App's functionality. We do not sell or share data with anyone else.

Contact

Questions or data requests: info@pikastore.cz